Return Policy
This Return Policy explains cancellation and refund procedures for digital subscription plans offered by Restoreoepurific in Australia.
Digital Service Nature
Our products are delivered as digital access to planning tools and dashboards. No physical goods are shipped.
Cancellation
You may cancel a subscription at any time by contacting us or through account settings when available. Cancellation stops future billing cycles. Access continues until the end of the current paid period unless otherwise stated.
Refund Eligibility
Refund requests are reviewed individually. We may offer a partial or full refund for the most recent billing period if:
- You contact us within fourteen days of the initial purchase of a new subscription, and
- You have not extensively used premium dashboard features during that period
Renewal charges are generally non-refundable except where required by Australian Consumer Law.
Consumer Rights
Nothing in this policy limits rights you may have under the Australian Consumer Law regarding services that fail to meet consumer guarantees.
Billing Errors
If you believe a charge was made in error, contact us within thirty days with your account email and transaction details. Verified errors will be corrected.
How to Request a Refund
Email contact@restoreoepurific.world or use our contact form. Include your name, account email, purchase date, and reason for the request.
Processing Time
Approved refunds are typically processed to the original payment method within ten business days, depending on your financial institution.